nexus card interview


Congratulations! You have made it through the first stage of the NEXUS Canada or U.S. program, now you are off to the second part of the application – the interview.

The interview for the NEXUS pass is important because it will confirm whether or not you will be a likely candidate. As intimidating or scary as an interview may sound, its important to not see it like that. Its important to not put too much pressure on this part of the application – rather you should see it as like when you are at border security and the guards are asking your questions.

That’s what the interview is – verification of the information on your forms and ensuring that you are as you say you are. Applicants are interviewed by a Canada Border Services Agency (CBSA) officer and again by an officer from the Customs and Border Protection (CBP).

When you confirm your date for the nexus interview, ensure you verify if any additional documents or copies of your application are needed. Sometimes, NEXUS offices will ask that you bring in your passport or a government issue identification card, its important you come prepared.

Curious to know what kind of questions they will ask you?

Again, do not worry about the questions because most of the questions you are asked were answered in your application form. While this can be frustrating, officers do this as a means of verifying the information and making sure you were not lying or falsifying information. The questions are not meant to trick you or make you slip up, rather these question are straight forward.

Some possible questions are:

  • Why do you want the Nexus card?
  • How often do you plan to use the NEXUS pass?
  • Where do you think you will travel to in Canada /the States?
  • Do you still live at this address?

If you are applying for a NEXUS application for you and your family, interviews are conducted with guardians and minors. Interviews are conducted by officers to ensure that the child is actually with the proper guardians.

Despite of age, any family member who plans get a NEXUS pass must attend an interview – if they are under 18 they will need to have an adult accompany them.

Though your online or paper application was approved, it is important to not jump the line because you were given an opportunity to an interview. This is conditional to if you pass the actual meeting and questions. If, however you pass everything, your pass will be sent in the mail and you will receive it between 7 to 10 business days. NEXUS passes are sent from the NEXUS headquarters in Vermont, and sometimes this can result in delays or lost mail depending on where they are being dispatched.

Once you receive your NEXUS pass, you will receive additional information on the activation of your pass and how to ensure that your pass stays valid.

Travel with ease, avoid wait times – NEXUS pass will make all this and more much easier!