we move to canada

Subscribe to we move to canada feed
we move to canadalaura khttp://www.blogger.com/profile/05524593142290489958noreply@blogger.comBlogger6648125
Updated: 53 min 11 sec ago

pupdate, pressure, and poor customer service

Sun, 01/22/2017 - 08:00
Diego at the beachThree weeks after losing Tala, Diego became violently ill. The usual home approaches didn't work, but when the trip to the vet didn't work, I was really worried. Seeing this dog -- normally the picture of happiness, with a voracious appetite -- so quiet and sad, and unable to eat, was very scary. He ended up staying at the vet clinic for two nights, on intravenous medications and fluids.

I have been feeling very put-upon. Just before the Christmas holiday, Allan was in a car accident. He wasn't hurt, but the insurance company declared our car a total loss. Then Tala. And then Diego. Service from the insurance company was horrible, adding to the stress, and we needed to buy a car -- fast. All this while I am under a lot of pressure to get both library work and union work wrapped up before our trip. And we need a healthy dog before we leave, too!

This morning we picked up Diego from the clinic, and he is once again his happy self. A huge relief! Our vet strongly suspects inflammatory bowel disease, and is optimistic that a special diet and continuing medication will do the trick. The car saga should end tomorrow, when our friend M@ helps Allan return the rental and pick up our new (to us) car. We're bleeding money, but not for the first time, and undoubtedly not for the last time.

Two notes I wanted to share.

I have been raving about Rollover, the semi-soft dog food that we've been using as training treats. (I mentioned it herehere, and elsewhere.) We've now learned that the high fat content of this food makes it ill-advised for many dogs. Diego has been getting large quantities of this, in place of some of his regular food, for about 20 months. Our vets do not want to guilt us, but I'm sure it contributed to his current issues. If you are using Rollover, please make sure your dog can tolerate a higher-fat diet, and you might want to keep his or her regular food very low fat to balance it out.

The other note is about our insurance carrier, Aviva. Getting in an accident just before the holidays, I realize that service may be slower, and things may take a bit longer to sort out. But that excuse only goes so far. The rep assigned to our claim was unavailable for more than two weeks -- and then appeared only to tell us that we should talk to someone else. But there was no "someone else" -- our information was unavailable to other agents.

Meanwhile, the policy has a cap on the rental of a replacement vehicle. The settlement offer was unreasonably low, and we're about to be out-of-pocket for the rental, because of the agent's incompetence or unavailability. She didn't return phone calls, and when we asked questions by email, she would reply with a five-word "please call me to discuss" -- but would not return our calls. It was very frustrating, and created a lot of extra work and inconvenience for us.

Finally, Allan called the general number, asked to speak to the agent's manager, and left a message saying he was calling to complain. What a surprise, later that day, the rep called us, extended the rental, made a better offer, and mailed a cheque. I realize this may be an aberration, but I'm not so keen to deal with Aviva again.

chelsea manning will be free!!!!

Wed, 01/18/2017 - 04:59
This is the best news I've seen in a long, long time.
Chelsea Manning, the US army soldier who became one of the most prominent whistleblowers of modern times when she exposed the nature of warfare in Iraq and Afghanistan, and who then went on to pay the price with a 35-year military prison sentence, is to be freed in May as a gift of outgoing president Barack Obama.

In the most audacious – and contentious – commutation decision to come from Obama yet, the sitting president used his constitutional power just three days before he leaves the White House to give Manning her freedom.

Manning, a transgender woman, will walk from a male military prison in Fort Leavenworth, Kansas, on 17 May, almost seven years to the day since she was arrested at a base outside Baghdad for offenses relating to the leaking of a vast trove of US state secrets to the website WikiLeaks.

Nancy Hollander, Manning’s lawyer, spoke to the Guardian before she had even had the chance to pass on to the soldier the news of her release. “Oh my God!” was Hollander’s instant response to the news which she had just heard from the White House counsel. “I cannot believe it – in 120 days she will be free and it will all be over. It’s incredible.”

. . . Human rights groups welcomed Tuesday’s decision. Margaret Huang, executive director of Amnesty International USA, said: “Chelsea Manning exposed serious abuses, and as a result her own human rights have been violated by the US government for years.

“President Obama was right to commute her sentence, but it is long overdue. It is unconscionable that she languished in prison for years while those allegedly implicated by the information she revealed still haven’t been brought to justice.”I could post about a million more links. I'm relieved and overjoyed that Chelsea Manning will finally be free.